INFORMATION WE COLLECT
We may collect the following information:
• Name, IP-address
• Contact information including email address, phone number
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
USE OF INFORMATION
We require this information to understand your needs and provide you with the best possible service, and in particular for the following reasons:
• Internal record keeping.
• To improve our products and services.
• To send periodically promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• To contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.
• We use Google Analytics to track the pages you have visited, helping us understand which products you like, and which you have decided not to continue purchasing.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When purchasing with us, you are consenting to the use of software packages such as our shopping cart system, which is used to collect your delivery information. All details supplied are securely stored but are in no way shared with any third parties. We may from time to time, send you marketing emails about our products, but you can at any time opt out when provided with the option. We do not store your credit or debit card details.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
OTHER WEBSITES LINKS
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROL YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at firstname.lastname@example.org. We will promptly correct any information declared to be incorrect.